Anchor Psychiatric Care
Human-centered mental health services for adults, grounded in science and anchored in care.
welcome to
Meet Chele Frizell
Anchor Psychiatric Care is committed to creating a safe harbor, to meet you where you are, and to help you find your emotional footing again—with compassionate, evidence-based, and comprehensive mental health care that honors your whole experience.
"Anything that's human is mentionable, and anything that is mentionable can be more manageable." - Fred Rogers
My practice was built on decades of listening — 20+ years as a registered nurse in multiple medical specialties. I have extensive experience in crisis psychiatry and behavioral health. I'm here to listen and to help.
30-Minute Follow Up for Medication Management and Psychotherapy
60-Minute Comprehensive and Holistic Psychiatric Evaluation
Mental health treatment for symptoms of anxiety, depression, mood disorders, PTSD, psychosis spectrum, and associated symptoms of insomnia and sleep disturbances.
Services
A whole-person evaluation to discuss your current experience, treatment goals, physical health, and daily patterns like sleep, diet, and self-care. Before your appointment ends we'll have created a roadmap for your care that's grounded in science and customized around your personal goals. Visits are offered either in person or via telehealth in the state of Texas.
The purpose of this appointment is to re-assess and support your progress. Psychotherapy offers a safe space to explore specific challenges, develop healthy coping strategies, and work toward meaningful and lasting change. If medication was initiated, your response to that medication will be monitored and adjusted as needed to achieve the full therapeutic response.
Collaborative Care Coordination
Collaborative care coordination maximizes therapeutic results and supports personal treatment goals — Upon your explicit request, I actively communicate with your other healthcare providers to ensure your psychiatric care aligns seamlessly with your overall treatment plan. Because your mental and physical health are deeply connected, research consistently demonstrates that a coordinated approach leads to better outcomes and a more cohesive care experience.
Click here to view the Notice of Privacy Practices
I am a board-certified psychiatric and mental health nurse practitioner offering comprehensive human-centered mental health care services. My mission is grounded in science and anchored in care, meaning, I use safe and current evidence-based psychiatric therapies and am passionate about providing individualized care while honoring the human experience. I have extensive experience in trauma-informed and culturally congruent care. My psychiatric services span adults ages 18 and older experiencing symptoms of anxiety, depression, mood disorders, PTSD, psychosis spectrum, and associated symptoms like insomnia and sleep disturbances.
Every step of my journey has led me to founding Anchor Psychiatric Care…
With over 20 years of nursing experience—spanning med-surg, orthopedics, emergency medicine, OBGYN, vestibular testing, behavioral health, and psychiatric crisis stabilization--one of the most profound things I've learned in my nursing career is simple: people just want to be truly heard and feel safe. Anchor Psychiatric Care is rooted in that principle—ensuring every individual feels safe, respected, and listened to. I obtained my MSN as a board-certified psychiatric and mental health nurse practitioner because mental health is equally as important as physical health; it was established long ago that mental and physical health are inextricably intertwined.
On a personal level, I chose the word Anchor to honor my grandfather "Poppy," a Navy veteran who taught me what it means to be steady, to show up, and to serve. This practice is my way of carrying his legacy forward—creating a safe harbor for those who feel unmoored, just as he was a steady anchor for me.
Michele (Chele) Frizell, MSN, APRN, PMHNP-BC
about me
I obtained my undergraduate Registered Nursing ASN degree from Tennessee State University, Nashville, TN. I earned my Master of Science in Nursing from Wilkes University Passan School of Nursing, Wilkes-Barre, PA. I am a board certified PMHNP with the American Nurses Credentialing Center (ANCC).
I am a proud supporting member of The National Alliance on Mental Illness (NAMI), Vestibular Disorders Association (VEDA), and the Austin, Texas, LGBTQ Chamber of Commerce.
SCHEDULE
Call, email, or click the appointments tab to connect directly to your secure SimplePractice portal for self-scheduling.
REGISTER
Complete your secure SimplePractice online portal registration.
MEET
Attend your 60-minute comprehensive psychiatric evaluation either in person or via telehealth.
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Do not hesitate to reach out with any questions before scheduling your appointment via phone or email.
Scheduling an Appointment
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Contact Us
If you have additional general questions about scheduling or our services, you can email us at info@anchorpsychcare.com or simply complete the form below.
We look forward to hearing from you!
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NOTE: This website is not monitored 24/7 and should not be used for emergency situations. If you or your loved one are experiencing a medical or mental health crisis, please call 911 or the 988 Suicide & Crisis Lifeline immediately.
Click here to view the Notice of Privacy Practices
THANK YOU! WE'VE RECEIVED YOUR INQUIRY, AND WILL BE IN TOUCH SOON.
For Referring Providers
Anchor Psychiatric Care welcomes the opportunity to be a trusted psychiatric and mental health provider for your patients!
What you can expect when you refer your patient to Anchor Psychiatric Care:
In the event of a psychiatric or medical emergency, patients are directed to call 911 or 988 or go to the nearest emergency room.
What you can expect when you refer your patient to Anchor Psychiatric Care:
- Integrated care — psychiatric care plans that align with your medical treatment plan.
- Informed prescribing — when clinically appropriate, safe and evidence-based psychotropic medication management that supports your patient's medical treatment progress.
- Prompt and convenient scheduling — patients can be referred via secure fax: 866-512-5837 and will be contacted within 24 hours to be scheduled. You can also direct patients to a secure patient portal for self scheduling at anchorpsychcare.com.
- Provider consults and patient fit-ins are available by calling 512-270-1544 or via email at info@anchorpsychcare.com.
- Mutual respect — I value your clinical expertise and am committed to working alongside you as a trusted partner in your patient's care.
In the event of a psychiatric or medical emergency, patients are directed to call 911 or 988 or go to the nearest emergency room.
NOTE: Communication with referring providers is conducted in strict accordance with HIPAA and Texas privacy laws.
Frequently Asked Questions
Q: Does Anchor Psychiatric Care accept insurance?
Anchor Psychiatric Care is a private-pay practice. However, you will have access to a superbill via your patient portal to submit to your insurance carrier for potential insurance reimbursement. As a courtesy, our private pay rates are set approximately 25% below current market rates and payment is due in full on the date of service rendered. Credit card information entered into the portal will not be charged until the date of your appointment. Fees are the same for in-person and telehealth visits:
Q: What does a new patient 60-minute comprehensive psychiatric evaluation involve?
Think of our first meeting as a deep dive into your unique story- you get to choose the depth you would like to go that feels safe for you. A comprehensive psychiatric evaluation isn't just a checklist of symptoms—it's a collaborative conversation where we explore the whole picture together. We'll spend an hour discussing what you're currently experiencing, your treatment goals, physical health, personal history, and daily patterns like sleep, diet, and self-care. By the end, we won't just have a diagnosis—we'll have a roadmap for your care that's grounded in science and designed around your personal goals.
Q: What happens during a 30-minute follow-up appointment?
Follow-up appointments are a chance to check in on your progress together. Healing isn't always linear, so these visits give you space to voice concerns, ask questions, and make any treatment adjustments as needed to support your success.
Q: How many follow-up appointments will I need until I achieve my treatment goals?
The number of follow-up appointments varies from person to person, depending on your individual needs. Whatever your path looks like, we're here to guide you through it.
Q: Do I have to take psychiatric medication?
No. Medication is only one tool among many therapeutic strategies available for treatment. Starting psychiatric medication is always a collaborative decision based on your unique medical and psychiatric picture—and it's never forced. For some patients, non-medication approaches may be the right path.
Q: Can I make an appointment for psychiatric services even if I don't have a vestibular disorder?
Absolutely. While Anchor Psychiatric Care has specialized expertise in the connection between vestibular disorders and mental health, we provide comprehensive psychiatric services for all adults 18 and older experiencing anxiety, depression, mood disorders, PTSD, and related concerns like insomnia and sleep disturbances.
Q: What happens if I cry or get emotionally overwhelmed during my visit?
You're in a safe space here. Crying is a natural and healthy release, and emotional moments are welcomed without judgment. Our training helps us navigate intense emotions with you—not around them.
Q: How do I reach you in between appointments?
You can reach us anytime through your free, secure patient portal. Please note this is a non-urgent messaging service—expect a response within 24–48 business hours via your patient portal. For urgent/emergency medical or psychiatric concerns, please call 911 or 988 for immediate assistance.
Q: Can a family member or loved one join me for my appointment?
Many patients find comfort in having support, especially for the initial evaluation. You're welcome to bring one adult support person per visit. Just know the focus will remain on you and your needs.
Q: Will you help me coordinate care with my other providers?
Yes- with your explicit consent. Integrated care matters, and we're glad to collaborate with your health care team to ensure every part of your treatment plan is anchored together.
Q: Does Anchor Psychiatric Care evaluate and treat vestibular disorders?
We do not diagnose or treat vestibular disorders directly. Our specialty lies in the mental health conditions that often accompany dizziness and balance issues.
Q: Do you prescribe or give refills for controlled substances/medications?
Anchor Psychiatric Care does not prescribe or refill controlled substances, including stimulants and benzodiazepines. Our approach emphasizes medication options and therapeutic strategies that support long-term mental health sustainability.
Q: What should I do to prepare for my first appointment?
Before your first visit, you'll receive intake paperwork through your secure patient portal—please complete this ahead of time so we can make the most of our hour together. It's also helpful to bring a list of current medications (including supplements), any relevant medical records you'd like to share, and a sense of what you're hoping to address. There are no wrong answers and no need to have everything figured out. Just come as you are.
Q: What is your cancellation policy?
If you need to cancel or reschedule, please provide at least 24 hours' notice. Appointments canceled with less than 24 hours' notice, as well as missed appointments (no-shows), will be charged the full session fee unless an emergency occurs.
Q: How does telehealth work?
Telehealth appointments happen through your secure, HIPAA-compliant patient portal accessible from your computer, tablet, or smartphone via your Simple Practice link. You'll receive a link via email through your patient portal prior to your scheduled appointment. You do not need to download external sources outside of your Simple Practice portal for your telehealth appointment. Find a private, quiet space with a stable internet connection, and log in a few minutes early to test your setup. Telehealth visits are upheld to the same standard of care guidelines as in-person appointments and fees are the same rate as in-person appointments. Please note all telehealth visits are to be conducted within the State of Texas as required by law.
Anchor Psychiatric Care is a private-pay practice. However, you will have access to a superbill via your patient portal to submit to your insurance carrier for potential insurance reimbursement. As a courtesy, our private pay rates are set approximately 25% below current market rates and payment is due in full on the date of service rendered. Credit card information entered into the portal will not be charged until the date of your appointment. Fees are the same for in-person and telehealth visits:
- New patient comprehensive psychiatric evaluation (60 minutes): $250
- Follow-up appointment (30 minutes): $125
Q: What does a new patient 60-minute comprehensive psychiatric evaluation involve?
Think of our first meeting as a deep dive into your unique story- you get to choose the depth you would like to go that feels safe for you. A comprehensive psychiatric evaluation isn't just a checklist of symptoms—it's a collaborative conversation where we explore the whole picture together. We'll spend an hour discussing what you're currently experiencing, your treatment goals, physical health, personal history, and daily patterns like sleep, diet, and self-care. By the end, we won't just have a diagnosis—we'll have a roadmap for your care that's grounded in science and designed around your personal goals.
Q: What happens during a 30-minute follow-up appointment?
Follow-up appointments are a chance to check in on your progress together. Healing isn't always linear, so these visits give you space to voice concerns, ask questions, and make any treatment adjustments as needed to support your success.
Q: How many follow-up appointments will I need until I achieve my treatment goals?
The number of follow-up appointments varies from person to person, depending on your individual needs. Whatever your path looks like, we're here to guide you through it.
Q: Do I have to take psychiatric medication?
No. Medication is only one tool among many therapeutic strategies available for treatment. Starting psychiatric medication is always a collaborative decision based on your unique medical and psychiatric picture—and it's never forced. For some patients, non-medication approaches may be the right path.
Q: Can I make an appointment for psychiatric services even if I don't have a vestibular disorder?
Absolutely. While Anchor Psychiatric Care has specialized expertise in the connection between vestibular disorders and mental health, we provide comprehensive psychiatric services for all adults 18 and older experiencing anxiety, depression, mood disorders, PTSD, and related concerns like insomnia and sleep disturbances.
Q: What happens if I cry or get emotionally overwhelmed during my visit?
You're in a safe space here. Crying is a natural and healthy release, and emotional moments are welcomed without judgment. Our training helps us navigate intense emotions with you—not around them.
Q: How do I reach you in between appointments?
You can reach us anytime through your free, secure patient portal. Please note this is a non-urgent messaging service—expect a response within 24–48 business hours via your patient portal. For urgent/emergency medical or psychiatric concerns, please call 911 or 988 for immediate assistance.
Q: Can a family member or loved one join me for my appointment?
Many patients find comfort in having support, especially for the initial evaluation. You're welcome to bring one adult support person per visit. Just know the focus will remain on you and your needs.
Q: Will you help me coordinate care with my other providers?
Yes- with your explicit consent. Integrated care matters, and we're glad to collaborate with your health care team to ensure every part of your treatment plan is anchored together.
Q: Does Anchor Psychiatric Care evaluate and treat vestibular disorders?
We do not diagnose or treat vestibular disorders directly. Our specialty lies in the mental health conditions that often accompany dizziness and balance issues.
Q: Do you prescribe or give refills for controlled substances/medications?
Anchor Psychiatric Care does not prescribe or refill controlled substances, including stimulants and benzodiazepines. Our approach emphasizes medication options and therapeutic strategies that support long-term mental health sustainability.
Q: What should I do to prepare for my first appointment?
Before your first visit, you'll receive intake paperwork through your secure patient portal—please complete this ahead of time so we can make the most of our hour together. It's also helpful to bring a list of current medications (including supplements), any relevant medical records you'd like to share, and a sense of what you're hoping to address. There are no wrong answers and no need to have everything figured out. Just come as you are.
Q: What is your cancellation policy?
If you need to cancel or reschedule, please provide at least 24 hours' notice. Appointments canceled with less than 24 hours' notice, as well as missed appointments (no-shows), will be charged the full session fee unless an emergency occurs.
Q: How does telehealth work?
Telehealth appointments happen through your secure, HIPAA-compliant patient portal accessible from your computer, tablet, or smartphone via your Simple Practice link. You'll receive a link via email through your patient portal prior to your scheduled appointment. You do not need to download external sources outside of your Simple Practice portal for your telehealth appointment. Find a private, quiet space with a stable internet connection, and log in a few minutes early to test your setup. Telehealth visits are upheld to the same standard of care guidelines as in-person appointments and fees are the same rate as in-person appointments. Please note all telehealth visits are to be conducted within the State of Texas as required by law.
